- Maccas is down nation-wide
- Massive IT outage to blame
McDonald’s restaurants across the country are unable to serve customers after they were hit with an IT outage.
The systems have been offline since around 3:10pm and it is unknown what has caused it or how long it will be until the computers are back online.
A McDonald’s manager told Daily Mail Australia that 90 minutes after the initial outage the restaurant’s head office had yet to tell anyone what was going on.
‘We’re in the dark,’ he said.
All McDonald’s restaurants across Australia are offline and unable to take orders (stock image)
Reports have been flooding in from customers around the world that Australia is not the only country to be hit by the outage.
Hungry customers from New Zealand, the United States, the United Kingdom and Canada have all alleged that their nearest stores are also experiencing outages.
In the meantime, some locations are accepting cash payments while they wait for the cash registers to come back online.
A shift manager at an Australian McDonald’s location wrote on Reddit that they were keeping track of sales via pen and paper as a workaround.
‘We’re now having to take orders via paper, and then paying by cash. Already been yelled at by seven people, so I’m loving this,’ they wrote.
The MyMaccas app has also been confirmed to be down and customers are unable to order their food using that instead of cash.
Daily Mail Australia has contacted McDonald’s for comment.
More to come.
