British Airways’ website, app and system are down leaving travellers unable to access their bookings.
The company’s website showed an error message as passengers tried to access their tickets.
According to The Independent, the message read: ‘We are experiencing high demand on ba.com at the moment. Thank you for your patience.’
The airline’s app is also showing an error message when loading, which states: ‘We’re sorry, something went wrong. Please try again later or contact us if the problem continues.’
MailOnline has approached BA for a comment.
The company’s website showed an error message as passengers tried to access their tickets
The airline’s app is also showing an error message when loading, which states: ‘We’re sorry, something went wrong. Please try again later or contact us if the problem continues.’ Picture: Stock
Some passengers have complained about not being able to check in to their flights. Picture: Stock
The system error has left passengers not being able to check in to their flights.
One passenger spoke of their fustration on X, saying: ‘Why is the website and app always down? I’m only trying to pay my holiday and it’s the same error every time it’s ridiculous.’
Meanwhile, another user, Kiefer Alexander, said: ‘@British_Airways Need help just booked a flight few hours ago, can’t check in now for my flight? Currently en route to Heathrow! Can you help with check in as the website is down! My flights at 18:05.’
This is a breaking news story, more to come shortly.
