A passenger discovered £2,000 worth of belongings had vanished from her suitcase after an easyJet flight from Manchester to Belfast, with only four items remaining in her luggage.
Leoni Crowther found her case had been emptied of expensive makeup, designer clothing and sentimental gifts upon arrival at Belfast International Airport.
The 21-year-old student had checked in her suitcase weighing 19kg at Manchester Airport, but was shocked to find it significantly lighter when collecting it from the baggage carousel.
Among the missing items was £600 worth of makeup, a £150 handbag and a £250 Vivienne Westwood jumper.
A passenger discovered £2,000 worth of belongings had vanished from her suitcase after an easyJet flight from Manchester to Belfast, with only four items remaining in her luggage
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Three pairs of £100 trainers were also taken, along with a £50 dressing gown and three pairs of £60 jeans.
Most distressingly for Crowther, irreplaceable gifts from her grandmother were among the stolen items.
Only four items remained in the suitcase: a pair of sports leggings, a lunchbox, a sports bra, and a laptop charger.
“My suitcase was the first one that came through on the conveyor belt and it looked absolutely fine. It was all zipped up but when I picked it up, it was really light,” Crowther said.
“I opened it up and my heart sank. It was empty apart from my leggings, bra, lunchbox and laptop charger. I thought it must be a joke.”
The student was particularly distressed about the loss of family mementos, stating: “The suitcase had almost everything I own in it including some gifts from my nan.”
Being a third-year student has made it impossible for her to replace the missing items, forcing her to borrow clothes from friends.
Crowther approached the easyJet helpdesk for assistance but was told to contact them separately as the aircraft had already been checked for left luggage.
She also reported the incident to police, with airport staff indicating the theft likely occurred at Manchester Airport after finding no items in the hold.
An easyJet spokesperson said: “We were sorry to learn of Ms Crowther’s experience. We take all allegations of this nature very seriously and are now investigating this with our baggage handlers.”
